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Customer expectations – Swansea Liberty Stadium

Like many organisations, The Liberty Stadium has to meet the needs of different types of customer.  These will include:

  • Casual supporters/members
  • Season ticket holders
  • Away fans
  • Fans with special needs
  • Executive box holders
  • Hospitality packages

Some customers pay far more to watch a football match than others.  Those who pay more will expect a higher level of service and quality facilities.

Watch the below video and listen to the hospitality manager at the Liberty Stadium in Swansea explain the hospitality options available to supporters.