Using a smart phone
Modern phones can be used in many ways by tourism organisations and their customers.
Information on websites can be accessed easily, apps can be used for a range of purposes and two-way communication between tourism organisations and their customers can be established.
Increasingly, phones can be used to help ‘ticketless travel’ in which paper versions of tickets and other travel documents are not provided but customers can make use of electronic versions stored on their smart phones.
This video will show the range of uses that can be made of smartphone technology by tourism organisations and their customers.