Activity
See how many of the calculations in the questions you can get right. You can use a calculator.
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The UK has a wide range of tourism transport organisations.
Identify which of the following are examples of major tourism transport organisations which operate in the UK.
Select one or more answers-
Eddie Stobart Road Transport.
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Uber.
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M25
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Virgin Atlantic.
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Network Rail
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Great Western Railway
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The Black Lion hotel aims to improve its customer service rating. The hotel has employed a customer service specialist to train its staff. The cost will be £400 per day for three days.
Calculate the total cost of employing the customer service specialist for three days.
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The museum has decided to appoint a new marketing manager on a salary of £29,400
Calculate the marketing manager’s monthly salary.
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The National Motor Museum has been given a grant of £180,000. The management have decided to spend the grant in the following three areas in the ratio of 1:2:9:
- a new website
- refurbishing the café
- A new building
The museum has overspent by 5%. Calculate how much the museum spent.
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The Black Lion hotel bar and restaurant manager has introduced a local loyalty card which gives customers 12.5% off a restaurant bill. The James family restaurant bill comes to £110.80.
Calculate the James family bill after the 12.5% local loyalty card reduction.
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After 160 customer reviews for the hotel, 65% were Excellent.
How many reviews of the 160 were Excellent?
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Study the following chart which shows the first reviews after customer service training at the Black Lion Hotel.
Calculate the percentage of Poor Reviews
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Study the following chart which shows the first reviews after customer service training at the Black Lion Hotel.
Calculate the percentage of Excellent reviews.
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Study the following chart which shows the first reviews after customer service training at the Black Lion Hotel.
Calculate the total number of reviews.
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The hotel owner’s aim is that the customer service training will increase its bar and restaurant sales by 15% in 2018. The 2017 sales totalled £150,000.
If the owners meet their target which of the following figures is accurate?
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Sundale Resorts operate 4,200 hotels worldwide. The company offers a loyalty card whereby guests collect points which can be used to reduce the cost of their hotel stay.
Study the box below which shows the number of guests who have used a Sundale Resorts loyalty card over the last four years.
What was the increase in the number of guest loyalty cards between 2014 and 2017? Circle the correct answer from the choice below.
Select one answer-
8086
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9714
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914
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7914
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Sundale Resorts operate 4,200 hotels worldwide. The company offers a loyalty card whereby guests collect points which can be used to reduce the cost of their hotel stay.
Each loyalty cards costs Sundale Resorts $1.10 to produce.
Calculate the cost of the loyalty cards given to guests in 2017.
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Tourism businesses use different marketing initiatives to achieve their objectives.
Identify which of the following are marketing initiatives.
Select one or more answers-
A new loyalty card scheme.
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Offering the same menu to customers.
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A pop-up campaign on the internet.
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Greeting guests at a hotel reception.
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Providing a clean hotel room.
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Activity Completed
Downloadable Content
- Word (.docx): U2-1.3-R9-Have-a-go-at-this-2.docx